Rock SolidSupport.
RTS is a leading supplier of AV services to corporate and public sector clients across the UK
Our Services
Our Clients
MK Dons Football Club
Border Force
The Grenfell Tower Inquiry
The Infected Blood Inquiry
IICSA - Independent Inquiry into Child Sexual Abuse
Royal Courts of Justice
Return Path
SERCO
Omnicom
The Lalit Hotel - London
Bouygues
PGA European Tour
Arsenal FC
Soho Radio
Boundary Commission
City Veterans Network
UNIPEC
The Kings Fund
Chartered Institute of Arbitrators
Home Office
DFID
HM Treasury
HSBC
Dementia UK
Cancer Research
Jeffries
Crown Prosecution Service
Prime Minister's Office
GIC
Italian Embassy London
Warner Brother Studios
International SOS
Ministry of Defence
Foreign and Commonwealth Office
Cabinet Office
BBC
Rock SolidCredentials
At RTS, excellence comes as standard. Our ISO certification demonstrates our commitment to quality and environmental management and – to help make sure our installations are as good as they can be – RTS have teamed up with the manufacturers of the best AV hardware and consumables available. We are vendor agnostic, offering AV solutions which are right for the customer. We have no sales targets to hit and ensure a customer focused experience.
Crown Commercial Service Supplier
RTS supplies audio visual services and support to the Crown Commercial Service within several framework agreements.
Security Clearances
All of our technical staff holds a valid SC security clearance. This makes RTS both highly unique and a trustworthy partner for any project where sensitive information is involved.
ISO 9001:2015 Certification
This relates to quality management and our certificate means that RTS have proven that they can meet the needs of their customers as well as statutory and regulatory requirements relating to services. RTS has been granted this certification by BM Trada and is externally audited on an annual basis.
ISO 14001 Certification
Our ISO 14001:2015 certification means that RTS have proven our commitment to the environment by reducing our waste and minimising our effect on the environment. Since being granted ISO 14001:2015, we have reduced our electrical consumption by 45% and we are currently examining ways to reduce our vehicle emissions. RTS has been granted this certification by BM Trada and RTS is externally audited on an annual basis.
Member of Avixa (formerly InfoComm International)
Avixa is the global trade association for the commercial AV industry. Being an Avixa member means that RTS belongs to the premier organisation committed to furthering the professionalism of the audiovisual industry.
Cyber Essentials Certification
Cyber Essentials is a Government-backed scheme that helps protect against the most common cyber attacks. Our certification lets you know that RTS has defences in place to protect against the vast majority of common cyber attacks and that we have a clear picture of our organisation's cyber security level.
Why Choose RTS?
There are many reasons to work with RTS, not just our wide-ranging experience and expertise. Here are a few points that are hard to ignore.
- RTS staff are knowledgeableRTS has been handling AV for clients since 1996 and many members of the team have been working in AV since 1990. We have worked in hundreds of locations around London, the UK and internationally and it is this experience that gives us the knowledge we need to know exactly what will work best in any given situation.
- RTS is capable of rapid responseAlthough RTS like to plan and stage the technology for events, many clients call on RTS because they know that we are used to working to tight time-scales and accommodating last-minute arrangements. RTS have all the equipment and people ready to go at a moment’s notice and will be there when you need us.
- RTS deliver a professional, friendly serviceRTS is proud of the professional advice and the friendly service we provide. We’re happy to answer questions and give our best advice even before we begin working with new clients. While we love technology and keep up with new advances in equipment, we know that event organisers and project managers just want the job done. That’s why we are always clear about what the right solution is and what is needed to produce the highest quality results for the audience as well as the budget.
- RTS work within your budgetRTS is sensitive to the budgetary constraints of all sizes of organisations and businesses, including charities. High-quality audio-visual equipment and support doesn’t have to be expensive and we always aim to provide the very best service at a cost that’s affordable, no matter who it’s for.
- All RTS staff are security-clearedWhile not all clients require this, we are often asked to provide video and audio equipment and services to Government departments, courtrooms, the judiciary and others that require a high degree of security and privacy. All our staff, including non-technical staff, have the necessary security clearances. This is one of the reasons we handle everything in-house and won’t sub-contract any of our work, unlike many other AV companies.
- RTS have courtroom experienceRTS is an approved supplier to the Crown Prosecution Service (CPS) Framework for the Electronic Preparation and Presentation of Evidence. This framework formalises the reputation and expertise that we have gained from working with the judiciary in courtrooms and at inquests around the country. You can read about our work with the inquest into the deaths of Diana, Princess of Wales and Dodi Al-Fayed in the Legal Technology Journal (issue 10 Aug 08).
- RTS is dependableThis is consistently mentioned in feedback from our clients and it is something we take great pride in. RTS understand how important your event, conference, meeting or case is and we always ensure that we are available to answer your questions prior to (and on) the day. We’ll just ‘get on with it’ so you can focus on your guests, delegates, speakers and the event itself.
- RTS is frequently recommendedThe majority of our work and new clients come from the recommendations of others. We’re happy about this, because it means we’re conducting ourselves and the business in the right way.
- RTS is ISO certifiedRTS is committed to sound business and environmental practices and are proud to hold certification from UKAS for both ISO 9001 Quality Management standards and ISO 14001 Environmental Management System standards.
- RTS exceed expectationsOur success comes from the success of our clients. That’s why we always provide the very best advice and service on every project. We’re always happy to answer questions and provide advice, even before we start working together. It’s just how we do business.
Are you looking for Rock Solid AV advice?
We’d like to help you. Contact RTS or call on 0844 800 6440 for friendly advice and great service.
Talk to us first
When you need audio or visual equipment or AV support for your event, you can depend on us to always give you the very best audiovisual advice and service.
Leasing options
RTS offers AV equipment leasing options for the audio visual, lighting, sound and broadcast industries. Contact us for more details.